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bybmedia

HELP
CENTER

FREQUENT QUESTIONS ANSWERED

FAQ

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What if I am not sure that I know what I want?

We ensure that project briefs are comprehensive and accurately reflect the client's goals, objectives, target audience, and design preferences. We encourage clients to provide detailed feedback and clarify any uncertainties upfront.

What is the process to hire you to design my brand?

You can fill out a form on this site, email us, or call directly to set up a consult. If you send us a form request, we will send you an uptake file. This is where you let us know what you are interested in getting done. Through a series of questions that are designed to help us understand your needs clearly, we then book a call with you

Who Controls the Design?

We establish clear communication channels with our clients from the outset of the project. Regular updates, and scheduled check-ins help maintain transparency and keep our clients informed about the project status.

I have specific timelines that need to be met. How can I ensure they stay in place?

We set realistic project timelines in consultation with the client and establish clear milestones for deliverables. We anticipate potential delays and communicate proactively to manage expectations and minimize disruptions.

we cultivate a collaborative relationship with clients by actively involving them in the design process. 

Once the brand's look and feel are established, we integrate it into each subsequent design. Moreover, we cultivate a collaborative relationship with clients by actively involving them in the design process. This includes soliciting feedback at key stages, facilitating brainstorming sessions, and leveraging the client's expertise to co-create impactful design solutions.

What if the design goes
off-brand?

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